01/13/2021 Their work has only gotten better!. WOW. I drove 40mins to have my car seviced at G&C Chantilly. I do most of my car repairs/maintenance, don't trust just any mechanic. The drive was worth it. I emailed Ryan 2 weeks before I brought the car in for road force balance/mount matching, alignment, and inspection. I have never gotten a report like Ryan sent me and Chris put together. So detailed, pictures, description of items, recommendations, work accomplished. All details right to my phone. They have an amazing online portal where you can see all the information they took about the car, it includes videos as well. Chris did an amazing job. My car drives smooth and straight down road. The level of service is top of the line. I couldn't come get the car before they close so they provided me a pin code to their key atm outside. Put the pin code as provided when I arrived that evening and the key atm drops my key like a soda machine after you put the combination. Wow. The level of communication Ryan has and work Chris performed left me so impressed. I didn't even have to pay over the phone or anything, Ryan emailed the invoice link, I paid online like I would when I buy something off amazon, quick, easy, and secure. And their prices are very competitive, I had a price in my mind, I was surprised that it was lower. Lol. The level of service, in person communication, and online communication portal they provide you with is the best in the industry. You can not get service with them and tell me somebody else provided you better. They also provide live chat, free loaner car, and much more. I may sound like a paid advertisement but the word needs to get out. Everyone deserves this kind of quality sevice. Worth every dollar. ******From 2 years ago******* I spent over $2000. Since September my new tires made the car vibrate. No one could fix it. I bought new wheels, Bilstein struts and shocks, wheel bearings, CV joints, ball joints, power steering pump, 7 times were my tires balanced, 3 times was the car aligned. Vibration would only get worst or back to the original level per every job. Couldn't drive past 55MPH too long without steering wheel and entire car numbing vibration, well, my daughter liked it, she would fall sleep as she got massaged. Lol. Until G&C did their mount match and forced wheel balance. My car drives like a new car, it's so smooth on the highway at any speed. I can't believe I'm driving on the same wheels and tires that for months no mechanics could figure out besides recommending new wheels and tires.....again. G&C gave me before and after road forced variation numbers and wow, what a difference. NTB, Mr. Tire, and 2 independent shops couldn't figure it out. Thank you to the guys at G&C. Their customer service is honest and straight to the point. I recommend this place to anyone like me tired of bad customer service and low quality work. Spend the money on quality tires next time. Your vehicle comfort and safety depends on it.
William - Thank You! We have some great guys that know their tires and great at finding vibration problems and curing them. Combine the great people with state of the art quality tire equipment like Hunter produces - you will have good results. I will pass this on to everyone at the shop.
- Chantilly location