Chantilly Auto Repair

I picked G&C to work on my cars when I moved to the area originally because they were close and a small business. However, they have exceeded any expectation I have in a shop. From the first day when I met Gregg and spoke with him to Stephen and the rest of the staff. They have excellent customer service. They contact you and give you details about the repairs that are needed. They keep in contact with you if a part that was ordered gets delayed in delivery. They have even kept the damaged part just to show me. Having grown up around a service station I always drop my car off and tell them, “Get it done when you can.” I am shocked at the speed in which they call me to let me know it is done or what needs to be worked on. There prices are also very reasonable and definitely beat some of the chain auto shops in my opinion. They are the only shop in the area I will take my cars to.

This is my “go-to” for all tire related work. Solid work and honest evaluations. Also one of the only dependable sources of road-force balancing that doesn’t charge an arm and a leg.

I have not had the pleasure of going to this place but had a few questions involving a suv. Even thou I was not a paying customer they still took the time an answer all the questions I had. Extremely nice an professional staff.

We've been taking our Grand Cherokee and Charger SRT8 here for several years now. The service has always been great...everything from basic inspections to a full Brembo brake job. If you stay for your service, be sure to check out the nice customer waiting rooms upstairs.

Been a G&C customer for quite a while now and the team there never disappoints. The customer service and professionalism is always spot on and the staff is friendly and accommodating. Gregg, you guys have a customer for life. Keep up the great work.

I have only recently started going to G&C for tire service, but have used them a handful of times in that short time. Every time they have been fantastic. I spoke with Jack about what I had planned for the vehicle/rubber and he provided technical insight that was great. Above and beyond what I had expected! I look forward to continuing my business with G&C.

Best auto service shop in the area as far as I'm concerned. Manager Bill Smith is a seasoned and top notch mechanic in his own right and makes sure his knowledge and professionalism is transferred to his subordinates. Never have had a problem with service and dont expect I ever will. Thank you G & C. I really appreciate having access to a truly professional and honest auto repair service such as yours.

I appreciated the friendly approach and professional treatment, even on a Saturday, even though I was just there for an inspection. They received me as if I was having major engine work done. The facilities were comfortable and took into account how different people prefer different spaces to relax. I'd be happy to visit there again!

G&C is a friendly, trustworthy place that does great work! I used to go somewhere else nearby, but after finding out Bill Smith work there and because of the service I’ve received, G&C is the new home for my cars. I needed an inspection and new rear brakes and rotors and was quoted a price. When I paid, the bill was less than quoted so I asked why. The answer was, “That’s just an estimate. We don’t charge that full amount if we finish for less.” A refreshing response! Another time I needed a new drivers side front wheel bearing. After it was replaced, the car still made noise so I brought it back. They then replaced the passenger side wheel bearing. The noise persisted and they figured out the first bearing was bad from the factory, so they replaced it again. In the end, I paid for 2 bearings, but only labor for one bearing replacement. Excellent value and customer service!

Very honest guys there who won't sell you things you don't need. The waiting room upstairs with the recliners makes the time go by fast. They do great work at lower prices. Very friendly atmosphere. This is why I keep going back.